Are your candles made from real wax?
Yes, the majority of our candles are made from real paraffin wax, that is the same kind of wax that is used in real, wick burning candles. Our Wax Pillar candles if exposed to excess heat [...]
How long will my candle/s last?
The LEDs used in flameless LED candles consume very minimal power in comparison to the LEDs used in light bulbs for example. The useful life of an LED is typically defined as the time it takes [...]
How many lumens do your candles give off?
There is a very complicated different set of connotations to this answer. However we will keep it understandable. A regular candle will be providing approximately 5.5 Lumens to 6 Lumens give or [...]
Do the candles work worldwide?
Yes. For Rechargeable Candles – UK, CE and UL adaptors are available which can be selected when you place an order.
What is the difference between Smart Flame and Luminara?
Ultimately – the Smart Flame product range has a greater level of refinement and enhanced features in comparison to Luminara Candles in numerous facets. Please click below to see the [...]
Are any Smart Candles weatherproof/waterproof?
Yes. We have a range of products which are designed to be used in all weather. Please click the link below – Please check individual products to make certain that these are suitable for [...]
Can I use a remote control with any of your candles?
Some candles are Remote Control Enabled (IR) however some are not. Please check the product description to see if the candle has this functionality.
Where can I get replacement batteries for my battery operated candles?
The batteries used within our Smart Candles are readily available from most supermarkets. However they can also be purchased through ourselves and we are markedly cheaper than retail shops. [...]
Do your candles come with batteries?
The majority of all products are supplied WITHOUT batteries. However please check individual product information as this could well not be the case.
